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Ceyonra policy

Privacy Policy

This Privacy Policy explains how Ceyonra collects and uses information when you visit our website, contact us, request a quote, submit a project inquiry, communicate through WhatsApp or email, or make a payment.

Information we collect

We may collect your name, email address, phone or WhatsApp number, business details, website or social media links, project requirements, messages, payment reference details, and any files or information you choose to share with us.

We may also collect basic website usage information such as pages visited, device/browser information, approximate location, referral source, and analytics events through cookies or analytics tools.

How we use information

We use your information to respond to inquiries, prepare quotations, communicate about projects, provide services, process payments, maintain records, improve the website, prevent misuse, and comply with legal or payment-related obligations.

We do not sell your personal information.

Payments and PayHere

When you make an online payment, payment information may be processed by PayHere or another payment provider. Ceyonra does not store your full card number, card security code, or online banking credentials.

Payment providers may collect and process payment details according to their own terms, privacy policies, fraud prevention rules, and regulatory requirements.

Sharing information

We may share information only when needed to provide services, process payments, manage hosting/domain/email/website tools, comply with legal requirements, prevent fraud, or work with trusted service providers.

Examples may include payment processors, hosting providers, email services, analytics tools, project tools, or technical contractors who help deliver the service.

Cookies and analytics

Our website may use cookies, analytics scripts, or similar technologies to understand website performance, visitor behaviour, and marketing effectiveness.

You can control cookies through your browser settings, but disabling cookies may affect some website features.

Data retention

We keep information for as long as needed to respond to inquiries, provide services, maintain project and payment records, handle disputes, meet legal/accounting requirements, and protect our business interests.

If information is no longer needed, we may delete, archive, or anonymize it where practical.

Your rights and requests

You may contact us to request access, correction, or deletion of personal information we hold about you, subject to legal, payment, security, and business record requirements.

To make a privacy request, contact Ceyonra at hello@ceyonra.com or +94742276407.

Security

We use reasonable technical and organisational measures to protect information. However, no online transmission, email, WhatsApp message, website, or storage system can be guaranteed to be completely secure.

Updates

We may update this Privacy Policy from time to time. Last updated: June 15, 2026.